A Roadmap
for Leaders

How do great leaders drive innovation at scale?
By sharing the driver's seat.

LEADER AS

ARCHITECT

Building Community

The architect makes their organization collaborative-ready and is the foundation of the ABCs. Architects understand that they cannot mandate innovation; instead, they invite their colleagues to think and act differently by re-shaping the social environment in which they do their work.

Architects pay attention to the emotional, intellectual, and organizational barriers to innovation and are always on the lookout for resolutions.
· Are silos hindering collaboration?
· Are performance or talent-management systems deterring risk-taking?
· Are leaders trying to ‘tech’ their way to the future?

AJAY BANGA
FORMER CEO of Mastercard
PRESIDENT OF WORLD BANK
"The single biggest differentiator in this company is the culture—the willingness for leadership to take thoughtful risks, push the envelope, be innovative and creative, feel the pressure of competitive paranoia, and have a sense of urgency. Culture trumps everything."

LEADER AS

BRIDGER

Building Partnerships

Leaders today recognize that they rely on external talent and tools to bring their organizations into the future. Bridgers have the unenviable job of facilitating co-creation between their internal colleagues and partners outside their organizational boundaries—a role that requires exercising influence without formal authority.

Bridgers build partnerships so organizations with vastly different priorities, constraints, capabilities, and work styles can innovate together. In doing so, they build relationships grounded in mutual trust, influence, and commitment. Bridgers carefully:

· Curate potential partners;
· Translate across those partners to build common understanding;
· Integrate their disparate intentions and actions so they can develop and scale new products, services, and processes.

RAJA AL MAZROUEI
DUBAI INTERNATIONAL
FINANCIAL CENTRE
"Our team spoke business with certain people, financial services and technology with some, and regulation with others. We needed to be able to capture all the different dimensions of the conversation... and make Fintech Hive beneficial for all parties."

LEADER AS

CATALYST

Building Movements

AKIRA AND KEVIN
AVATARIN
"We are creating an avatar movement, but it is not our concept. [It] is a shared concept that everybody has ownership of. We are always thinking about what the win is for society and for every player involved. It's a novel way of doing business."

If architects build innovative communities within organizations and bridgers build innovative partnerships at their boundaries, then catalysts galvanize innovative movements across ecosystems.

The ecosystem metaphor in business practice and research tends to evoke an extractive mentality: the idea of positioning one’s organization as the gatekeeper or central hub controlling information, resource flows, and the customer interface in a value chain.

The catalysts in our book adopt a different approach, managing key interdependencies by emphasizing synergies, sustainability, and long-term shared value creation. Catalysts:

· Map their ecosystem
· Seed opportunities for others to innovate
· Cultivate those seeds so that innovation takes root